Risk and Security LLC

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July 2008

School Security Assessments & Children

My children are out of schools now, but I am always shocked at what I see on CNN’s Nancy Grace Show — all the terrible people who are snatching little girls on their way home from school.  And what about the janitorial staff in some schools who don’t take time for the routine background check and find later that these men just rotate through the different schools looking for young victims.

I have been discussing this with some of my ASIS friends who do these types of assessment and they agree that  sometimes it seems like the school management is not interested in a REAL security assessment, but instead just wants to punch the ticket so they can say it’s been done. 

Conversely, they also find organizations who want to justify an expensive camera system, but totally ignore the basics….One of my friends wrote to me and said, “I have  yet to see a school that has not spent a few thousand on detection systems to  protect a few thousand dollars of computers but nothing on educating the staff  and students on how to respond to critical events in conjunction with the  first responders”.  

He continued…. “ 99% of all of the school vulnerability assessments I have performed shows
is this:  CCTV and Access Control systems are truly useful tools,  but they follow the principle of responding after the horse has left the barn, when they should be putting time and smaller amounts of money into such  things as fencing and meaningful emergency exercises to prevent and mitigate  the threats.  Dependence upon electronics is lulling the schools into a  false sense of security – the real assets aren’t the computers – the real  assets are the kids and staff.  An effective true vulnerability risk assessment would show the way to making more informed decisions”.

The same thing happens to organizations who want to spend money on fancy, shiny, IT stuff, instead of doing boring things like:

1.  Making sure the staff gets enough training.
2.  Making sure that security plans are updated annually.
3.  Updating the background checks.

Controls that cost less than $1000 are usually ignored for big purchases like digital color camera systems.  We had one incident I remember where the organization had already paid for and installed the fancy camera system, but no one was available to do the monitoring!

Training in how to use new systems is also another area that often gets neglected and it is probably the SINGLE, MOST IMPORTANT PART of any new system.   More than one organization didn’t keep using the new visitor management system because the staff never took the training and didn’t understand how to use it.  Without that training, you might as well save your money.

And while we’re on schools – I actually got a letter from a big inner-city school district, and it was on letterhead and it said, “We regret that we cannot do a security risk assessment but we feel that if we identified particular risks, we might be liable if we did not fix them in a timely manner.”

YES – if you identify a terrible security problem and don’t fix it – you could be held responsible – but what if you have three teachers killed, or three students – Security shouldn’t just be about liability.  It should actually FIX something.

One of the more successful schools assessment projects I have seen lately is down in Florida, where one of the schools is involving parents, as well as staff, in the school security program.  There are online security guides that parents have to view, and they actually track it to make sure the parents are taking the online security training.  

I got re-interested in the schools when I saw an HBO documentary on a Baltimore school that was having problems complying with the No Child Left Behind legislation, it’s called “Hard Times at  Douglass High”. It outlined many of the problems that large city schools have to face, and although the documentary didn’t focus on security, security is always an issue.

Again, it’s the risk assessment that can give a school, whether it’s a public school, private school, magnet school or charter school a good overview of the security controls they have in place and what they need to do to improve.   By setting up a program that REGULARLY assesses the school’s security profile, and does a cost benefit analysis on potential controls, the school will go a long way in protecting the interests of the students, the staff and the parents.



The Latest Risk – Data Center Theft

In November of 2007, a co-location data center with state-of-the-art technological controls in place on all of its equipment was broken into for the fourth time. The burglars simply took a masonry saw and cut out a section of the concrete wall. According to a letter from officials — the night manager was repeatedly tazered and struck with a blunt instrument. After violently attacking the manager, the intruders stole equipment belonging to the data center and its customers and at least 20 data servers were stolen.

So does this mean that we have crossed the threshold where the information is more important than the equipment on which it resides? Even more amazing is that this particular co-location center has experienced more than FOUR break-ins! That’s certainly some kind of record.

My theory is that whenever the economy takes a downturn, robbery, burglary and other petty crimes start going up. White collar crime also starts to increase as employees start feeling that their job may not be secure as they thought – and start helping themselves to whatever the company has given them access to, maybe paperclips, maybe something more interesting.

There’s so much talk about “convergence”, the fusion of physical and information security. I think it is still typical in most companies to handle these two types of security completely separately and when the crime rate is increasing, that’s when you have to make sure that the correct physical controls are in place. In the same vein, the background checks on key personnel should be done more often and certainly should be done for all new employees.

A time-honored mantra for security people has always been “the insider threat is always worse than the outsider threat”. You can see the logic in this immediately, because the trusted insider has access to lots of information and with the use of a thumb drive or memory stick, its easy to get information out of a facility. Many organization ban thumb drives for this reason, but they are also not searching the purses, gym bags and other paraphernalia an employee may bring to work.

Data breaches disclosed by Hannaford Bros Supermarket Chain, GE Money, and Georgetown University are just some of the 167 breaches reported during the first quarter of 2008, up 1/3 over the previous quarter, according to the non-profit Identity Theft Resource Center (ITRC). This is more double the first quarter of 2007 (which was 76 breaches). It is an easy theft with a big upside and you can just sell the information to a sort of electronic fence so you don’t have to do much yourself.

Many of the investigations I have been involved with have uncovered employees doing another kind of theft – capacity theft. They are running their own businesses on the organizations boxes, basically stealing capacity and storage, plus the loss of their time and energy while they are engaging in these practices. This can extend from running sex rings which we have seen in state government data centers as well as a recent incident with Congress, to taking the client lists and selling them to spammers.

So with the external environment making lots of people think they could use a few extra bucks, it is probably a good time for improving access control systems, doing background checks on a more frequent basis, and generally improving the facilities security of your data center. Of course, it goes without saying that you should be doing your risk assessments on a more frequent basis.

Besides doing the security checks, a side benefit is that if you publicize the fact that you are doing an assessment, employees will back off their extracurricular activities on your systems. Once again — the risk assessment is a win-win.

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