Risk and Security LLC

Risk Assessments, Training and More

This content shows Simple View

February 2011

Is Hospital Management Listening to Security Directors?

Just finished a webinar yesterday to over 60 hospital security directors and managers and they later wrote in to say that their management listened politely to their suggestions, their budget needs, their warnings about the new violence levels — and then they said, “Thank you very much”, and went back to their paperwork.

We all know how tough it is to run a hospital, but when will the administration realize that violence in hospitals, whether it’s a distraught son, shooting his mother’s doctor in Baltimore, or a grief-stricken Chinese man running through a Shanghai hospital killing innocent bystanders with a knife — that we have a BIG PROBLEM with the increasing violence in hospitals.

The nurses know about the violence.  In a recent survey of 1000 nurses who worked in emergency departments, nurses reported that 97% experienced verbal abuse, 94% had physical threats, and 66% HAD BEEN ASSAULTED.  The saddest part of this was that 25% of the nurses said they expected abuse and violent attacks.

We need to devote some resources to this problem and not wait until 100% of nurses report assaults.  It starts with awareness that there is a problem. Tomorrow we’ll discuss the next steps.



What do they want? #egypt

#EGYPT –

Watching events play out on CNN, a saw a commentator ask, “What Do They Want?”, meaning what do these protestors want?   

I know what they want. I know because I have been working with people all over the world for years – both in person and online, by blog, by email, by phone.

Everyone wants the same thing – personal dignity and the chance for a better life for themselves and for their children. The desire for upward mobility is built into our DNA. It is built into the idea of evolution. It is why animals compete for the best perch, the best cave, the best tree, the best nest, the best plumage, the best mate……

You can apply all the slogans you want and make a list of the emotions people everywhere want to feel:

Dignity
Pride
Relevance
Happiness
Secure
Stable
SAFE

And what that means, as I see it, is that they want:
Choices
A better life for their children
To be able to Laugh
To fall in love and have a family
Better education
Stable food supply
Basic healthcare
Affordable basics – like food and housing and energy
 Jobs
Freedom to be themselves.

The internet is sort of like God, without all the judgement. In many ways – the internet is THE GREAT EQUALIZER. That’s why the 60-year old man can hide and pretend to be 27 again on a dating site – or even pretend to be a woman!   When you communicate on the internet, all the external things that people use to stereotype, pigeonhole and judge people are eliminated because of the way the message is communicated. (Remember – the MEDIUM IS THE MESSAGE….)

So it doesn’t matter what you look like on the internet – it doesn’t matter about your religion, race, sex, formal education, job – nothing. The only things that matters are your words – what you choose to tell the world about yourself.

That creates GREAT freedom and the way the internet lets you search and research and look around – so that a person in Cambodia living on one dollar a day can get online and see that amazon has 50 million different things to buy.   And look at those things – and see how much a bag of crackers cost in the US.

So these events in the middle East are earth-shaking for a lot of reasons, but mostly because this yearning for equal opportunity and the yearning to make your own life better is the irresistible siren call. It cannot be stopped. It cannot be silenced and just because it is starting in Egypt, doesn’t mean it is going to take over the world. Because I think it is.




top