Workplace Violence

Navy Yard Shooting Highlights Effect of Cuts to Navy Security

Posted on September 24, 2013 by Caroline Ramsey-Hamilton • 0 Comments

Security professionals around the entire were shocked and dismayed when they turned on the news and saw the historic Washington Navy Yard locked down, surrounded by emergency vehicles, and looking for an active shooter.

All the shock, the outrage, the Defense Department reaction, the involvement of the overlapping law enforcement jurisdictions, has apparently been already forgotten by the public, moved to the virtual ‘old story’ pile by the latest news of a mall shooting in Kenya, meeting at the UN, and the politics as usual in Washington DC.

If you graph it online, you can see the dramatic spike and then the dramatic drop-off in interest by the general public. This highlights what the security community has to deal with, in the context of a 24 hour news cycle.

My perspective on the event was personal because one of my very best friends was in Building 197 that day, a former navy commander, now a contractor, who went to work at 5 am that morning, and finally returned home at 9 pm that night. Unlike many shootings, the PCs, smartphones were all up and operational during the event, so people were instantly able to communicate with friends and relatives as the event unfolded.

Rumors ran rampant that it was terrorism related, that there were three shooters, then that rumor switched to two shooters and eventually to only one shooter, Alexis Aaron, a mentally disturbed young man who had previous events of gun violence and yet had a top secret security clearance at the time of the shooting.

If we took a poll three weeks ago and asked people which facility would they judge to be the safest, the results
would probably look something like this:

1. Military Base in the U.S.
2. Hospital
3. Regional Mall
4. Police Station

Unfortunately – this is more like a list of the places where a shooting is more likely to take place. As all the work in workplace violence statistics shows, a domestic Military Base has been the site of two mass shootings in only the last 4 years. This includes the twelve killed and eight wounded at the Washington Navy Yard, as well as the thirteen killed and twenty injured at the Fort Hood shooting in late 2009. That’s an average of 6 killed each year, and 8 injured, and doesn’t take into account any random shootings, training-related injuries, only the mass shootings.

Hospitals have increased in violent incidents every year for the last ten years, and we just witnessed a mass shooting at a Kenyan Mall.

However, the hospital and the mall are both completely OPEN, they want people to come in, they don’t control access at all.
This is what is so surprising about the Navy Yard shootings, the lack of security, lack of enough armed guards, lack of current background checks, lack of metal detectors, lack of retina scanners, and every other usual form of security control.

Speculation is that the key controls were missing because of budget cuts, which means that the Navy made the decision to reduce security controls, instead of cutting other, less critical programs. The incident makes a strong case for examining the potential Return on Investment for security controls!

Even if the shooter’s background check was “current”, it certainly had not been updated based on his own recent events, and brushes with the police, and, of course, the anger and mental health problems appears again, and is shrugged off as too tough to manage and track.

However, it is a wake up call for the U.S. Navy, the Department of Defense, the U.S. Capital Police, and a variety of other organizations who “Secure” the Washington DC Capitol zone, and it leads to more questions than answers.

Already, the questions are starting about what controls SHOULD be in place for all military bases, and, naturally, re-examining the background check process and how it could be updated and improved.

Let’s not forget this time.

New App does a Workplace Violence Baseline Assessment

Posted on March 13, 2013 by Caroline Ramsey-Hamilton • 0 Comments

New Workplace Violence Prevention App helps companies do an OSHA Violence Baseline Assessment

DATELINE: Boca Raton, Florida, March 12, 2013

Workplace Violence in US companies is a problem that is getting worse. Workplace violence is a serious recognized occupational hazard, ranking among the top four causes of death in workplaces during the past 15 years. More than 3,000 people died from workplace homicide between 2006 and 2010, according to the Bureau of Labor Statistics (BLS). Additional BLS data indicate that an average of more than 15,000 nonfatal workplace injury cases was reported annually during this time.

The latest figures show that high-risk organizations like hospitals, behavioral health treatment, home health workers and late night retail establishments are at a dramatically increased risk for experiencing a violent incident at work.

OSHA, and over thirty state government regs recommend that companies do an annual Workplace Violence Basement Assessment, but these are time-consuming and difficult to manage.

To solve the problem, Risk & Security LLC has released a new web-based app, Workplace Violence Risk-Pro©, which makes security directors into Risk Professionals!

OSHA standard 3148 (Guidelines for Preventing Workplace Violence for Health Care &

Social Service Workers)and the new OSHA Inspection Directive, Enforcement Procedures for Investigating or Inspecting Incidents of Workplace Violence, from September, 2011, are both included in the new, easy-to-use application.

The program has been tested on some of the largest organizations in the US, and runs on a laptop, PC or tablet, and even on a smartphone!. Workplace Violence Risk-Pro© is built to be affordable and simple to use.

The web 2.0 program, includes newly compiled, updated threat databases, and automated web-surveys based on the exact OSHA Directives.

The new program gives human services and security professionals a quick and easy way to conduct a workplace violence baseline assessment that will pass an audit!

The Risk-Pro© model has been used for easy software applications with the Department of Defense and over hundreds of organizations, hospitals, maritime organizatons, and local, state and federal government agencies.

About Risk & Security LLC

Risk & Security LLC is a security risk assessment and risk analysis company with over 30 years of combined expertise in security risk. It specializes in consulting on risk assessment projects and global application development of risk solutions. Risk & Security partners with security companies around the world to provide state-of-the-art security expertise to analyze risk and recommend cost-effective countermeasures.

The team of risk and security experts is led Caroline Ramsey-Hamilton, who has created more than 40 software programs, and conducted more than 200 specialized security risk assessments in a variety of environments, including companies in the United States and around the world, including in Abu Dhabi, Hong Kong, Japan, South Africa and Qatar.

Why Workplace Violence is Always a Catastrophe

Posted on March 13, 2013 by Caroline Ramsey-Hamilton • 0 Comments

Workplace violence incidents are one of the most damaging events that can happen to any organization. The good news is that workplace violence is one of the few threats that companies can actually prevent before it happens.

Unlike earthquakes, hurricanes, floods, war, and explosions, workplace violent incidents can be prevented if the organization makes a commitment to educate their employees, and give them the knowledge they need to address a potential problem with a co-worker before it gets to an explosive level, for example, making the active shooter drills part of the security program.

In many ways, workplace violence is worse than other kinds of violent incidents because it always involves a major violation of trust, and it also has a malicious component, where the perpetrator is deliberating focusing on violence against a fellow human that they know personally and may have directly worked with, sometimes for year.

According to OSHA, workplace violence is a serious recognized occupational hazard, ranking among the top four causes of death in workplaces during the past 15 years. More than 3,000 people died from workplace homicide between 2006 and 2010, according to the Bureau of Labor Statistics (BLS). Additional BLS data indicate that an average of more than 15,000 nonfatal workplace injury cases are reported every year.

As well as the violation of trust and the violence itself, the incidents usually terrorize both the victims and other employees, especially those who know violent individual and are left to wonder how they failed to recognize the danger signs.

Some organizations report that employees, even those who weren’t hurt in an incident, exhibit PTSD-type symptoms following an incident. And the company’s reputation is often damaged, just from the publicity of the event.

One of the main controls that protect against a violent incident, is doing a Workplace Violence Assessment. This specialized risk assessment involves interviewing employees at all levels of the organization, looking at the OSHA guidelines, such as those detailed in OSHA 3148, (www.osha.gov/Publications//osha3148.pdf).

The assessment also includes making sure that every violent, or threatening incident gets reported in a standardized way, that all the incidents are tracked, and that there is a de-escalation process that can be easily followed to prevent someone from getting to a violent stage.

There are new programs available that automate the Workplace Violence Assessment process and make it into a simple and standardized
project. To review a standardized, data-based, Violence Assessment Report, go to: www.riskandsecurityllc.com/.

The Active Shooter Threat and Why We Need to Stay Situationally Aware

Posted on March 3, 2013 by Caroline Ramsey-Hamilton • 0 Comments

2012 will be remembered as the Year of the Active Shooter, where terrible tragedies across our country refocused people on issues surrounding gun control. In many ways, it’s that old argument about whether the needs of the many outweigh the needs of the few.

In many schools and hospital, it could be argued that the needs of the many to be safe, and NOT TO GET SHOT, outweigh the needs of the few – to possess assault rifles and high capacity magazines, which allow them to kill a large number of people with almost no effort.

No matter what side of the debate you fall on, the debate has certainly brought the debate back from and center.

And along the way, it took the Active Shooter threat from a phrase that only a few security people knew about, into a phrase that was trending on the web and Twitter.

The Department of Homeland Security made a variety of resources available to deal with the Active Shooter Threat (many can be found at http://www.dhs.gov/active-shooter-preparedness) with tools includes a video, and booklet.

Whether you are an elementary school, like Newtown, a movie theatre, like Aurora, a regional mall, mountain resort or anything else, the number one way to counter the Active Shooter threat is to increase security awareness of the staff.

I have had teachers tell me “my job is only to teach, I shouldn’t have to be responsible for security, too”.

Unfortunately, everyone has to be responsible for good security, or we are all at risk. And again, there’s the trade-off (aka, the risk calculation):

Measure the inconvenience of having to keep your eyes open and be willing to report any suspicious behavior VS. being a casualty of a mass shooting, or having someone you know killed.

Looks like a pretty easy calculation to me:

Small Amount of Effort (no cost) = Big Increase in Security !!

Make sure you friends, family and staff are aware of the Active Shooter Threat!

Preventing Active Shooters – Schools Struggling to Find Solutions After Sandy Hook Shootings

Posted on December 18, 2012 by Caroline Ramsey-Hamilton • 0 Comments

We can control regular access to our facilities, schools and hospitals. We can have visitors sign into a visitors log. We can take photos and ask for identification and lock the doors, but the Active Shooter doesn’t comply with any of these protocols and we have no control about when and where the Active Shooter may show up.

Here are some additional controls to consider if you need to improve your school or facility security.

1. Put in Cameras that are actively MONITORED.

For security experts, you already know this, but others might not know that cameras that just sit on the wall or ceiling only have 2 purposes: (1) To scare people into NOT doing something. (2) To review after an incident happens and use to arrest someone.

Cameras can also be used to monitor what goes in – ACTIVE monitoring. This can be done in a facility, like a hospital, or company, and there are staff members looking at the camera visuals and watching for certain kinds of behavior. This is also offered as a service. Monitored cameras can alert police, check to see who’s entering the halls and actually respond and prevent Active Shooter incidents.

2. Conduct regular training and drills for ALL STAFF and for all STUDENTS

People give lip service to training, but there’s nothing as effective as practicing for an active shooter. It’s one thing to know where to go, or what to do, but it’s so much better to rehearse with a drill, have someone come in, unannounced and practice
moving to a safe area, practice locking down a school, hospital or facility. This will expose all the weak areas, and make people more confident that they can deal with a bad situation and protect everyone.

3. Have a clear NO WEAPONS – NO VIOLENCE Policy in place.

Policies are important because they say, “It’s a mandate, it’s a requirement” and that means most staff will comply with it.
No Weapons signs should be posted at all entrances. Any violence should be reported and punished immediately. This has a deterrent effect, as well as giving you the legal ground to stand on if an incident does occur. It also makes staff and students feel safer.

4. Know EXACTLY what the response time from the police department, in case an incident occurs.

You can time your drills, you can have a conference with local law enforcement to trim down their response times. You can pro-actively provide law enforcement and first responders with the building floor plans, or a digital map of the building. These preparations shave crucial minutes off the actual response time in case an incident does occur.

Think about how many people a shooter can kill in ten minutes, more than 2 children a minute. Every second counts so step up and add these four controls into your security control plans.

Assessing School Security Takes on New Dimensions after Sandy Hook Tragedy

Posted on December 17, 2012 by Caroline Ramsey-Hamilton • 0 Comments

After 30 years of security risk assessment experience and working with hundreds of schools, hospitals, facilities, I have to say that schools have not taken school security seriously.

Obviously there are the social pressures including mental health screening, proposed assault weapons bans, gun owner screening, etc., but these are the thing that won’t change overnight. EVEN IF THEY ARE LEGISLATED, it takes time to implement, and
implementation may not be perfect.

TODAY IS THE DAY TO DO A SCHOOL VIOLENCE ASSESSMENT – not tomorrow, not after new gun laws, not after the holidays — TODAY.

There are indicators you can look for to see if your school is at risk of an active shooter incident. And ways to be prepared if the unthinkable happens and an active shooter comes to your school.

Strong, simple access control is the most effective solution, and yes, this may mean that
a plain glass front door or window is not enough. Glass is easily broken, and yes, it means that all staff must be a little more accountable, and it probably means a red phone or connection to the local police.

There is a simple school risk assessment program that will give guidance on what you need to do TODAY, what controls you need to implement, what threats are most likely to occur. These can be accessed on the www.riskandsecurityllc.com website.

Some things are preventable, some aren’t. But lockdown drills, alarm systems, and active monitoring of cameras are just a few of the 60 controls every school should have in place to protect our precious children.

School Security Threat Assessment Program helps Schools Identity Weaknesses in Security after Sandy Hook Shootings

Posted on December 17, 2012 by Caroline Ramsey-Hamilton • 0 Comments

School Security Threat Assessment Program helps Schools
Identity Weaknesses in Security after Sandy Hook Shootings.

Boca Raton, Florida, Dec. 17, 2012

Schools around the U.S. have found it difficult to put strong security controls in place because of lack of funding and resistance by parents and staff, who, unfortunately, saw physical security controls as too restrictive.

After the recent tragedy in Newtown, CT, it is critically important that every school do a security threat/risk assessment to see where their own vulnerabilites may be.

To address the situtuation and make it easier to do a simple, effective school security asssessment, Risk and Security LLC
has announced a new School Security app, which can run on a tablet, smart phone or laptop.

The Risk-Pro for School Security© app is available for only $ 495.00 for non-profit healthcare organizations ($595.00 for others), and comes with an on-line user guide and free training.

The program is looks at the entire school, addressing areas like access control, entry controls, and incident response. The program was developed by Caroline Hamilton with the National Institute of Justice and Eastern Kentucky University to create an easy way for schools to use FEMA 428, How to have Safe Schools.

The web 2.0 program, Risk-Pro for School Security©, is affordable and simple to use. It includes fully-updated threat databases, and automated web-surveys based on security requirements from FEMA 428.

“With 3-year old twins in my family, I was high motivated to make sure they are safe at their pre-school, and have fielded calls from dozens of security professionals who are worried about their children’s school security posture. The Risk-Pro© model has been used for easy software applications with the Department of Defense and over fifty hospitals, health plans and government agencies.
About Risk & Security LLC

The team of risk and security experts is led Caroline Ramsey-Hamilton, who has created more than 18 security assessment software programs, and conducted more than 200 specialized security risk assessments in a variety of environments, including companies in the United States and around the world.

For more information: caroline@riskandsecurityllc.com or

caroline@riskandsecurityllc.com

How long does it take for OSHA to develop standards – like for Workplace Violence?

Posted on May 1, 2012 by Caroline Ramsey-Hamilton • 0 Comments

Why OSHA standards take so long to develop

The Government Accountability office reports to Congress on items of interest to Congress and their constituents. One area that was recently examined was how long it takes OSHA to update standards, or develop new standards. Here’s a look at the results:

By: David LaHoda April 30th, 2012

A report by the U.S. Government Accountability Office (GAO) on why OSHA standards take, on average, more than seven years to complete found that “increased procedural requirements, shifting priorities, and a rigorous standard of judicial review” contributed to the lengthy time frame.

In responding the GAO report, Randy Rabinowitz, OMB Watch’s director of regulatory policy said: “In the years since its creation, OSHA’s charge to protect workers from harm has been undermined by Kafkaesque demands for additional reviews of existing rules mandated by new statutes and executive orders,” according to The Hill. While OSHA’s internal inability to remain focused on priorities and regulatory follow-through was the counter argument presented by the U.S. Chamber of Commerce.

“While some of the changes, such as improving coordination with other agencies to leverage expertise, are within OSHA’s authority, others call for significant procedural changes that would require amending existing laws,” according tot he GAO report.

The GAO report recommended that that OSHA and NIOSH improve collaboration on researching occupational hazards. In that way OSHA could better “leverage NIOSH expertise in determining the needs for new standards and developing them.”

To access the entire 55-page report, go to: http://www.gao.gov/products/GAO-12-330

April is Workplace Violence Awareness Month

Posted on April 10, 2012 by Caroline Ramsey-Hamilton • 0 Comments

The American Association of Workplace Violence Prevention (www.aawvp.org) has designated April 2012 as official Workplace Violence Awareness Month!

You can celebrate in your office by suggesting ways to reduce workplace violence in your own environment. At AAWVP, they stress that workplace violence also happens to you, not just at work, but at the late-night grocery store or convenience store, in the hospital where you’re visiting your father, and even in your own home.

As part of the awareness raising event, the Association has invited me to participate in a special webinars about workplace violence at 2:00 pm Eastern Time, on April 18th.

You can join us by registering at http://tinyurl.com/85e33h8

Preview of the Webinar on Workplace Violence Prevention

Posted on March 27, 2012 by Caroline Ramsey-Hamilton • 0 Comments

Companies often don’t think about preventing workplace violence until there is an incident that affects them, or a company similar to them, or geographically close. As soon as something happens close to home, they want to get serious and do something about it right away.

Workplace violence prevention is actually a process that, like in quantum physics, when we talked about the observed particle, just putting management’s attention on the potential problem will start the prevention process.

A good place to start is with adjusting and updating your policies. Perhaps your policy is outdated, or hasn’t been publicized in your organization. Time to dust it off and make sure it includes these critical elements:

1. It says: We have a total no-weapons policy in this company.

2. Employees are REQUIRED to report any potential, or even suspected workplace violence situations or incidents.

3. There is an approved company form which every employee has electronically, to use
if necessary.

4. Every employee has to attend a violence prevention training course, or active shooter drill, or both, annually.

The policy is the first step. Next, the policy has to be approved by the management or by the Board, and then sent to every employee, along with an affirmation agreement that they sign saying they read the policy and understand it.

More tomorrow… or attend our special workplace violence webinar. You can sign up at:

http://t.co/rKBuoDgt

Category Archives: Workplace Violence